Knowing what to expect at your first appointment can make the process more pleasant for both you and your pet.
Please arrive approximately 10 minutes before your appointment time to fill out our New Patient Form. If you're unable to arrive early, you can complete the New Patient Form online in advance.
A member of our team will review your pet's history and discuss their issues. Feel free to ask any questions you want, and we'll dedicate time to answering them.
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, as well as your pet's treatment plan. We will keep this information on hand for whenever you need it.
We proudly serve pet owners in La Mesa. We are dedicated to providing state-of-the-art veterinary service to you and your pets, with an emphasis on care and compassion.
We are passionate about preventative care, client education and providing comprehensive care to pets in La Mesa and neighboring areas.
Learn more about our office policies, payment options and appointment booking by reading through our hospital FAQs.
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover and American Express.
We are proud to offer CareCredit as a financing option. CareCredit offers an easy application process that will give you results in minutes.
We will provide a good-faith estimate of the cost of services prior to treating your pet. However, unforeseen circumstances may arise and could impact your final bill.
We will always discuss our written estimate with all clients before they leave our facility, and we require a deposit based on our estimate prior to any further treatment.
Yes, please call ahead to book an appointment to ensure we can find room in our schedule to see your pet.
In the event that your pet needs emergency care during our regular business hours, please contact us right away.
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer that time slot in our schedule to other clients.
We take care of all cats and dogs.
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics or surgery, a deposit is required up front, with payment due in full when your pet is discharged.
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required up front, with payment in full due when your pet is discharged.
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Here are some helpful links for your pet's health:
Access medical records with the AllyDVM app.
Download and fill out patient forms.
Get quick and easy financing with CareCredit.
Rancho Village Veterinary Hospital is accepting new patients! Our experienced vets are passionate about the health of La Mesa companion animals. Get in touch today to book your pet's first appointment.